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Privacy Policy
At J&G, your privacy matters to us. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you shop with us online.
- Contact information (name, email, shipping/billing address)
 - Order details (products purchased, order value, delivery preferences)
 - Payment information (handled securely via Shopify Payments, Stripe, or PayPal - we do not store your card details)
 - Device data (IP address, browser type, referring website, cookies)
 
We use your personal data to:
- Process and fulfil your orders
 - Communicate with you (e.g. order updates, responses to inquiries)
 - Send occasional promotional emails (only with your consent)
 - Improve your shopping experience through analytics and preferences
 - Comply with legal obligations
 
If you sign up for our newsletter or opt in at checkout, we may send occasional emails about new collections, exclusive offers, or brand updates. You can unsubscribe at any time via the link in the email or by contacting us directly.
We use cookies to:
- Keep track of items in your cart
 - Understand how you interact with our website
 - Improve site performance and personalization
 
You can disable cookies in your browser settings, although some features of the site may not function properly without them.
We only share your personal data with trusted third parties that help us run our store, such as:
- Shopify (our e-commerce platform)
 - Payment processors (Stripe, PayPal, etc.)
 - Delivery couriers (for shipping your orders)
 - Analytics and marketing tools (e.g. Google Analytics, Klaviyo)
 
We never sell or rent your personal data to anyone.
You have the right to:
- Access, correct, or delete your personal data
 - Withdraw your consent at any time
 - Request information about how your data is used
 
To exercise your rights, email us at contactus@jasmineandgold.com
We retain your information for as long as needed to fulfil your order and for recordkeeping and legal purposes, unless you request otherwise.
We take reasonable precautions to protect your data using SSL encryption and secure
processing tools. However, no online method is 100% secure - please shop mindfully.
For questions about this Privacy Policy or to make a data request, please contact us at: cotactus@jasmineandgold.com