Gold vermeil uses a much thicker layer of gold - at least 2.5 microns - over genuine sterling silver, whereas standard gold-plated jewellery often uses a thinner layer of gold and usually its over base metals are like brass or copper.

PVD stainless steel is strong, high-quality stainless steel with a layer of gold applied using a special process. Our coating is thicker than the industry average, making it waterproof, tarnish-resistant, and highly durable - perfect for everyday wear.

Yes. Both our gold vermeil and stainless steel with gold PVD jewellery are nickel-free and gentle on sensitive skin. Gold vermeil offers a pure gold surface against your skin, while our PVD coating not only makes each piece waterproof and extra durable but also adds a protective layer - ideal for comfort and long-lasting beauty.

With proper care, your jewellery will stay beautiful for years. Precious metals may naturally age over time, which adds character, but you can slow this with careful storage.

To keep your jewellery looking its best, we recommend gently cleaning it with a soft, lint-free cloth. Each first order from Jasmine and Gold includes a complimentary jewellery polishing cloth, perfect for maintaining your pieces’ radiant shine.

Store in a soft pouch or box to prevent scratches. Avoid exposing your jewellery to harsh chemicals, perfumes, water (swimming and showering in particular) or while exercising to maintain its shine and longevity.

Every piece we create is made to be cherished for years to come. That’s why we offer a 2-year warranty against manufacturing faults, giving you peace of mind from the moment your jewellery arrives.

This warranty does not cover everyday wear and tear, accidental damage, or issues caused by improper care.

However, our commitment to you goes far beyond two years. Should you ever experience a problem - no matter how much time has passed - you can always contact us. We will be happy to assess your piece and offer professional repair or restoration services.

We also provide lifetime paid aftercare, including expert cleaning, re-polishing, re-plating, stone tightening, and other services to help preserve your jewellery’s beauty. Our goal is to ensure your piece remains part of your story for a lifetime.

There are a few easy ways to measure at home - watch short online videos that show different methods, try the method that suits you, and then check the size against our international Ring Size Guide Chart.

Alternatively visit a local jeweller who can measure your ring size accurately. Keep in mind that fingers can swell in different temperatures, so it's advisable to measure at various times of the day.

Orders are typically dispatched within 1–3 working days. UK delivery usually takes 2–5 days, and international delivery times vary.

We currently ship to the United Kingdom, the Austria, Belgium, France, Germany, Italy, Luxembourg, Netherland, Spain and Switzerland.

Once your order ships, you’ll receive an email with your tracking details so you can follow your jewellery’s journey to you.

We want you to be delighted with your purchase. If for any reason you're not satisfied, you can return your unworn and undamaged jewellery (except earrings) within 14 days of purchase for a full refund or exchange. Please refer to our detailed return policy for more information on the process.

Yes - contact us within 14 days to arrange an exchange. Please note, earrings are non-returnable.